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I am so fed up of checking on the app to see my parcels are still stuck saying update on parcel. I can't find a way of talking to anyone just a virtual online thing that is no help at all! I am cross they have lost three parcels over the festive season! I have wasted so much time trying to chase these up & then having to go back to the companies I have purchased them from to try & get a refund. I have given 2 stars as don't normally have probs with this company but I am very dissatisfied with the lack of customer services, in fact it is non existent! Come on Evri sort yourselves out!
Tip for consumers:
Seems OK but if a problem not much help offered
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Probably as a result of the Covid years, my family has eased into the convenience of online...
