Thumbnail of user cjb106

cj B.

Contributor Level

Total Points
80

1 Review by cj

  • Snapfish

1/15/24

I sure wish I'd read the reviews BEFORE using Snapfish! They are terrible. Their so called customer service is a joke. You can't get a real person (well once I did, but now cannot get that phone number. Can't even find it in my recent calls?) weird! And the chat is terrible. They don't help. The book arrived with a cut on one of the pages. I should've stuck with Shutterfly, but thought I'd try a lesser know cheaper version. You know what the saying is: You get what you pay for. Stay with Shutterfly or any company other than Snapfish! They are TERRIBLE - cannot get help! AARGH! Can't believe they have any positive reviews!

Tip for consumers:
I cannot get a real person to speak to me about my issues.

Products used:
photo book

Service
Value
Shipping
Returns
Quality

cj hasn’t received any votes.

cj hasn’t received any thanks yous.

cj doesn’t have any fans yet.

cj isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michaelp6957
4/18/24

DO NOT USE THEIR SERVICES OR PRODUCTS! Something has changed. They were a great company at one...

Thumbnail of user kkunzis
3/9/24

Support Elizabeth W Customer Support QUALITY ISSUE Order ID: 34317100321654 Order Status:...