Cindy J.

I purchased a pair of shoes that was on sale for $24.60. The shoes were to big when I received them. Spoke with a customer representative that stated my refund would be $16.79 after the return stocking fee of $9.90 was taken from the $24.60. I checked my account to find out I was credited back $8.14. Call customer service to ask why I didn't receive the amount of the refund I was told I would get, and she starting talking about this charge and that charge. You should always let your customers know about your hidden fees! You definitely have LOST my business!