Cindy B.

Very Easy! But the review process requiring 50 characters is unreasonable.

In 2009 I ordered custom outdoor drapes for my pergola. The drapes have not faded or deteriorated in all these years! I will be replacing them this summer because we had to replace our pergola and hot tub! In 2010 I ordered custom outdoor roll up shades for my patio Both orders came as expected with one exception; I had ordered 5 roll up shades, 4 were delivered. This actually was to my benefit because I made a mistake with the width calculations! I have had only one roll-up cord break in 12 years, which they sent a replacement very timely. All mechanisms are working well. I will be ordering again from BackyardCity!