Cindi Z.

I I purchased a $200 dress for my son's wedding online. Upon receiving it and trying it on it wasn't for me. I researched how to return, and decided my best option was to return it to a store in a community about 100 miles from where I live since I planned to be in that city anyway. I returned it to the store only to be told they could not credit my account. They had to ship it back to the warehouse and I would receive credit when they received it. I thought it was odd, but they were busy and kind of dismissed me. I was half way home about 50 miles away when I realized they did not give me a receipt. Fast forward three weeks later and of course no record of my dress anywhere. No tracking # and no evidence that I returned it so I am out $200. The customer rep on the phone was friendly and did reach out to the store where the dress was returned but in the end was not able to do anything. She said the store probably hung the dress up and sold it again. I won't be shopping there ever again and I can't advise anyone else to either.