Cindi G.

Purchased 2 platters from Amazon, not realizing VirVentures was the 3rd party seller. Saw positive reviews. Ordered 2 red; arrived ORANGE. Stated FREE RETURNS but when requested return, send shipping label requiring ME to pay. After 16 emails back and forth, having to unpack item I'd repacked to ship back (never opened or took 2nd tray out, just the 1st) they wanted photos. Did, sent, they stated "item appeared defective unit", got postage paid label. TOOK to Fed Ex next morning, packed securely, marked FRAGILE (Melamine so doesn't break easily anyway). Item arrived, notified them I wanted my refund & they responded saying I'd get partial refund because "item was not in original condition"! Unless I altered the color, or unless someone at the return facility took a hammer to it, the item was in perfect condition when I took to Fed Ex. Had to open credit card dispute. TERRIBLE COMPANY to deal with, never again!

Been waiting for weeks now - never received the jersey for Christmas... same standard answers "it arrive soon, busy season"! Bottom line, they are a scam... I just tried the website which I'd bookmarked, and got this: "
There is a problem with this websites security certificate.
The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

We recommend that you close this webpage and do not continue to this website. SO just stay away... I'm out my money, no jersey -- checked with my credit card company who also showed a higher amount charged than what the "confirmation" email showed... BAD COMPANY!

8 days ago I ordered a jersey. The website says fast shipping etc. Upon ordering I received a "confirmation" number, and like other online sites, expected an email saying "thank you for your order" and yet, nothing. I waited 2 days then contacted them. The 3rd day I received an email asking ME to confirm the details of my order, and then it said once I did that, the order would be shipped. I completed the confirmation, and again, another 2 days and nothing until I contacted them. When that email came, it said my item would be shipped. I called the U.S.A. phone # on their website several times but always got a "busy" signal, never a person! Well, yesterday, day 7, I again contacted them and they informed me my order had been in fact, already shipped, and gave a tracking #. Upon entering it in to see when it shipped and when to expect it, it said that tracking # could not be found. I waited again until today, and NOW it says "item was received for shipping IN CHINA"! No other details, so God only knows how long that will take to arrive, probably NOT in time for Christmas. What irritates me is they charged $19.99 and initially the night I ordered, it only gave 1 shipping option, and said "expedited" shipping. I surmised it must be Priority mail or Fed Ex, but now realize it most likely isn't either of those, but snail mail from China. Websites should be required to STATE CLEARLY if the item is located in the USA or overseas! Now I'm stuck waiting and would NEVER advise anyone to order from them!