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Christy R.

Contributor Level

Total Points
81

1 Review by Christy

  • Merch.Com

7/7/20

I've been so excited to purchase this Darth Vader Starry Night poster to be framed and put in my living room. Once received it was printed with such poor quality, the colors are dull, there are printing lines thru out and the pixalation is so bad that even if you stood 20 ft back it wouldn't be worth displaying anywhere in your house. The worst part about it is when I contacted their customer support they've flat out refused to either exchange it for a better product or refund my money. I've never experienced anything like this.
Please do not buy from this company unless you want a headache.

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Isaac S. – Merch.Com Rep

Dear valued reviewer,

We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.

We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.

We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.

Thank you for your understanding, and I appreciate your help in correcting this review.

Warm regards,
Merch.com Team

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