Placed an order for my granddaughters birthday. They gave me an expected ship date, and a week or so later, I recieved an email stating they had cancelled my order because it sold out. Then why did it show availabe when I put it in my cart? The "review page" on their website will not allow you to rate based on your experience... WHAT? Of course not. I won't be ordering anything else from them. I will spoil my granddaughter elsewhere. At those prices I expected top notch service. I just hope I get refunded as I have read many others with the same experience did not.