My order number was *******6284 so you know this is a real review. I ordered a sectional that ended up being to small for the room. Granted that was my fault for not properly measuring but when I asked to by an additional center section for the couch they replied saying they didn't sell them. When I wrote back asking how they handled replacing pieces of the couch that were damaged during shipping they literally stopped communicating. How hard is it to sell me an additional section of a section when they have the ability too? Now I'm stuck with a couch that looks like a joke in my living room because it's so small. Never spending money with this company again if they refuse to help and I'm in the process of building 15 new Airbnb 4-5 bedroom houses that I will be furnishing…
Hi Christopher, We're immensely sorry for the inconvenience that you have experienced. We really make sure that the products are in high quality prior to shipment. And if it undergo damages during shipment, we can absolutely offer a replacement if it passed the inspection processes. Please send us a dm to any of our social media accounts and we'll be happy to assist you.