Christine H.

There is ZERO customer service & NO way to communicate with this company. I sent them a full box of name brand clothing with store tags & received less than $24. I then had to pay a fee to transfer my funds through one of the two sites THEY ACCEPT. Decided to sell my remaining clothing via a garage sale & made over $200 in two days. You may believe they'll make you cash for your belongings, but take my word for it, don't waste your time. Sell them yourself & enjoy your profits. Still trying to get my $24. This site demands you use two outside sites to get your money & only after you log onto your bank & give them your personal information. Same with trying to get them to send the money to my credit card. If you refuse to share your financial information within 30 days, the money is returned to ThredUP. What a deal. What happened to sending customers refunds via checks? Guess they would lose too much $$ that way. Are they even legit? Scammers from another country? This only gets worse. STAY AWAY FROM THIS RIP OFF COMPANY. YOU WON'T GET ANY MONEY FOR THEM SELLING YOUR STUFF, BUT YOU MAY GET YOUR IDENITY & ASSETS STOLEN. BTW, you'll get charged.25 to go through PayPal for your money from ThredUP (cheapest choice) & another $1.50 for PayPal to send your money to you.

My husband & I filed a consumer protection complaint regarding the questionable business practices of CHS Northwest, a propane supplier in Washington State. The complaint provides a detailed accounting of the actions taken by CHS with their products and service. It is our position that CHS demonstrated unethical business practices when they refused to service their equipment, and left a tank with a broken gauge after our yearly fill in August, 2021. CHS took advantage of their broken equipment to increase their profits at our expense, while refusing to repair or replace their equipment.
We were with CHS for over ten years needing only one summer fill which lasted 12 months. Our average one time summer fill for the previous five years (2016 - 2020) was 40.40 gallons at an average cost to us of $108.52. Once CHS was notified their tank gauge was broken, CHS sent out fill orders rather than repair orders. With no way to tell if they were actually filling our tank (since fills are now recorded back East) CHS charged us and we ended up paying $798.66 for 202 gallons of propane from November 26th, 2021 (we turned on our fireplace pilot November 1st) to March 15,2022 when we fired CHS. We are now with Peak Propane and couldn't be happier.
On March 15th, I sent a letter to CHS demanding a refund of the $798.66 as well as our prorated lease fee of $53.14. Attached to my letter was a detailed outline of our previous fill history, their failures to repair our tank along with pictures of how CHS left our tank after the last fill, all of which supported my refund. To date, CHS has ignored my request. CHS removed their full tank on April 12,2022.

Attempted to login. Their site rejected my password. Their link to reset my password indicated "invalid token". Their site rejected my message. Their chat didn't allow me to write my problem. Their phones went unanswered. Shame on them.