Christine E.

I purchased a pair of eyeglass frames from them. I didn't care for them, I had no idea when I returned them for an exchange they were going to keep my initial purchase amount, & also the $9.95 I sent to cover shipping of the new frames out to me. They claim customer service is a priority. They never answer their phones, their live chat is non-existent. They don't even have a store, it's just a p. O. box in some shipping store. The only person I had the total misfortune of dealing with was an idiot by the name of Samantha Stein.