Christina G.

The only thing that makes this app and social media site remotely useful is connecting to neighbors via sub groups that are set up outside of the normal site. Since next-door has partnered with GoFundMe, it's become really annoying, trying to decipher which GoFundMe are actually legitimate, and which are scams. Note most of them are scams because no one vets anybody. They just let them on the site. On top of that there is this constant nanny state where admin pull comments simply for saying common sense things. Very woke. If it wasn't for the subgroups, I wouldn't even bother. It's very toxic.

Booked an international flight months in advance to take advantage of a discounted rate. What do they say? You get what you pay for! So the airline changed the flight, I ended up on the phone with Justfly for 45 minutes trying to rebook the flight and get a refund. They tell me "the name is wrong on the tickets" and proceeded to tell me that in order to adjust this, they needed to charge me a $500 dollar cancellation fee, on top of another $150 dollar administrative fee! This was after they dinged me an additional $400 dollars to rebook my flight! I couldn't believe it! I will never ever use them again. Terrible. Also, this is even more comical, at the time I purchased the ticket, I bought insurance that was "supposed" to cover a cancellation if it happens. So that was another $80 bucks that the customer service rep for Justfly conveniently never even bothered to mention. I thought after I got of the phone with him, what was the point of that insurance? Apparently it is just another way for them to rip off customers! Final vent here... I could barely understand the customer service rep (both times) as the english was so bad. I had to have them repeat themselves over and over again. I have used Travelocity and Expedia for years and never had issues, should have known better. Pay the extra bucks and go with a reputable company that cares about their customers. I seriously doubt this place will be in business after a year. Do yourself a favor, back away, back slowly away...