Christian R.

They are unpresentable. They put an advertisement for a 7-day free trial of one of the functions right in the plans, but if you are not familiar with the program, you think that the 7 free days are for the plan. Then, when you pay through PayPal, it does not tell you that you are going to pay an amount, and that is mandatory, so you do not know that you are really paying for the plan. The minute I found out that they had charged me, I canceled the subscription and asked them to please give me a refund, and they say no, that their refund policy does not contemplate that situation, unfortunate. The first time something like this happened to me.

I booked an accomodation by filtering by pool and bar, when I arrived to the hotel, both facilities were not available. I sent 2 message to Booking customer service and I opened a complaint and I have never got an answer...