Ordered Dec 2nd and still have not received my item nor have I received any update to the status of my order. Customer service reps are non-existent and they have not replied to my emails either.
Thank you for your feedback.
We are really sorry that your order is still not with you. If you have already sent you an email, please accept our apologies for the late reply, we will be back to you as soon as possible.
Hi Chris,
Thank you for your feedback.
We are really sorry that your order is still not with you. If you have already sent you an email, please accept our apologies for the late reply, we will be back to you as soon as possible.
Thank you for your patience.
Kind regards,
Oak&Luna Customer Service Team