Purchased a 125cc quad for my son who weighs 80lbs for X mas. He was very excited. We assembled it together and that was fun. Got it started he sat on it with a big smile hit the throttle... and it sat there! Yes we were on our driveway and its a very slight incline but it didn't move an inch. So iI gave him a push and it moved and once he hit flat ground it rode ok... hit the small incline and... well. So I have contacted them and basically they tell me to either take to a mechanic to diagnose issue at MY cost or return it for a refund LESS 30%. The shipping alone is $700 and the machine only cost me $789.00... I am not great at math BUT I do know that's not a good choice for me... DO NOT BUY THEIR CRAP! My bad for not living by the motto you get or don't get what you pay for! RUN STAY AWAY THEY SELL JUNK!
Hi Chris, we apologize for the issue you had with this product. Did our parts/tech recommend any replacement parts that could be sent out? We sell thousands of products year-round and are confident that we can get your product running. If your product needs to be diagnosed after we send out parts, we will cover the diagnosis fee. Please contact us at any time if you need our assistance. We are here to help!