I ordered flowers on Feb. 14,2013 early morning to be delivered that same day. I know it was a late order but their site was the only one that accepted my order. That same day I received an email stating that they could not deliver the flowers and asking me if I would like to cancel my order instead. So I emailed them back right away to cancel my order and even called to ensure the cancellation. The following day, I got the same email again and so I did reply right away and called again for a cancellation. I tried calling them about 7 times to confirm my cancellation but I never got call back from them. All they said was that they will send the message to their florist. I never got a call from them. Then I found out they still delivered the flowers 6 days after with a Happy Valentines Message! I will never do business with them again!