Cindy T.

Horrible! Don't use this company. Call a local florist directly.
I placed an order on line (12/14/13) for birthday flowers to be delivered to my best friend's work the same day between 4 - 6:30pm. I received an email confirmation for the order. Checked later that night and learned that the flowers were not delivered. There was no phone call or email to me indicating that there was a problem with my order. I called the company and was told to leave my name and number and that I would get a call back the following day (12/15/13). No phone call was received so I then sent an email requesting that the order be canceled and someone contact me as to why flowers were not delivered. I received a phone call this morning (12/16/13) from a man apologizing to me telling me that my order was sent to a florist that was closed for the weekend. He asked me if I wanted them to deliver the flowers today with a note stating that they were sorry. I said no and to issue a refund. I guess I should start reading reviews more often. I will never use this company again. Hopefully I will see the refund.