Chris L.

I canceled 6 days before the next billing cycle. Today, I was billed again. I called support and they said you have to cancel 48 hours before the next billing cycle. Which it doesn't say this on their website when their selling the service. I said, I canceled 6 days ago. They told me they would look into it and see why I was charged. After searching the internet, this looks like a known problem with this company.

I bought a theme called everything, https://themeforest.net/item/everything-multipurpose-premium-responsive-shopify-themes-fashion-electronics-cosmetics-gifts/******* for shopify
It is advertised as having 100+ demos/home pages to build off of, but once you download it, there's only 87 for $69. The developer is tvlgiao and their reply to my ticket was, "their coming soon once they finish them".

I asked for a refund and they quit replying to my ticket. I gave them a 1 star review, which they deleted or theme forest deleted since this developer has a lot of sales and brings in money for theme forest. I have since re-done my review, but I'm sure it will get deleted too, so I'm curious just how many 1 star reviews this theme/developer really has. I have disputed my refund with theme forest and am waiting for their decision. It says whatever they decide is final, so if they allow false advertising from a developer just because they bring in a lot of revenue via sales, we will have to file a dispute with PayPal next.