We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Chris K.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since March 2020

  • Review


  • First Review


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Chris

[Update] They worked with me and offered me a decent refund for this "service tax", but none of this would be necessary if I had booked through the hotel directly. I would advise doing that.

I booked a hotel for work. $105 per night at the Holiday Inn, 3 nights. I got my hotel bill after my stay, $335. It wasn't until I saw my credit card charge of $485 when I realized something was up. Apparently this was due to GetARoom's "tax recovery charges and service fees." They offered me $35 off of this bill as "a sign of goodwill." Now I have to explain to the boss why I paid nearly $500 for a 3 night stay at a cheap hotel. Avoid, avoid, avoid.
Karen B. – GetARoom Rep
Chris, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.

Chris Has Earned 1 Vote

Chris K.'s review of GetARoom earned a Very Helpful vote

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Similar Reviewers on Sitejabber


They take negative reviews seriously, after leaving a bad review. I was able to get my money back...


Booked a hotel with get a room and the site had me looking at various rooms in Selma California...