chris c.

If it were possible to give Zero Stars with a review, I would. Pink Basis has the worst customer service. There is limited communication, and if you need to talk to someone, good luck! Limited service hours, emails take 2 days to get a response. I ordered two pairs of pleaser boots for an event. Could not get help with my order. When I finally requested to cancel the order, they mysteriously created a shipping label and said they had already shipped out. Charged $75 for expedited delivery. Received my package, and one of the boots was on backorder, however I was never notified of this. Fortunately, I had already given up on them and placed another order with Yandy.com! Fast, in-stock, and even delivered the very next day for only $35! Buyer beware!