Chris C.

At present, I have no seats to review, so this isn't based on product. We are disappointed with the customer service: we know our seats are close (~20 miles away) sitting at a shipping yard, but the Company and their contracted delivery vendor are not completing the shipping process. We have received multiple promises for calls back over the last 2 weeks but they never call back. We have also been provided numbers for the Company's vendors but they will not resolve delivery; besides, in what world are we supposed to track a purchased shipment through multiple vendors of the Company collecting our dollars? Honesty and customer service are difficult to come by these days. I understand times are different with COVID but upfront honesty and follow up is all it takes to overcome out of the ordinary delays/events and it has been entirely absent. This review will be updated once seats are (if ever) received and will update both the customer service and go over the product.