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Brooke A.

Contributor Level

Total Points
82

1 Review by Brooke

  • TheaterSeatStore

6/19/23

RUN, DO NOT BUY FROM THIS COMPANY. This is the worst company and horrible customer service. When I ordered my 4 media chairs they told me it would be 2 weeks and then delivery, 2 months later the chairs arrived and were missing parts. They delivered them twice because the delivery guys couldn't put them together because of missing parts, that delayed another month. Then chairs are delivered still with missing parts, they told me to accept the delivery and they would send a "tech" to put them together, well that was another 5 weeks before a tech could come. Oh and the chairs arrived damaged, they are still damaged and they keep "sending" me parts to replace the damaged ones but they are such morons they keeps sending the wrong items, I ordered these chairs in Feb and it is now June and I still have damaged chairs and their horrible customer service is no help. I'm filling a complaint with the BBB because this is ridiculous, at this point I don't want the crappy chairs or anything to do with this company. DO NOT ORDER FROM THEM

Tip for consumers:
HORRIBLE CUSTOMER SERVICE

Products used:
RUN, DON'T BUY FROM THEM

Service
Value
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Returns
Quality

Brooke Has Earned 2 Votes

Brooke A.'s review of TheaterSeatStore earned 2 Very Helpful votes

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