Ordered a replacement pair of Smith sunglasses for a pair that I had scratch Ed from an other retailer. Product that came was of inferior quality and the lenses started to peel within one week. Mind you I had the same pair purchased from Backcountry.com for two years with no issues from normal wear.
Return process has been a nightmare, multiple people email you leaving you in a run around. Long story short they won't give you a shipping label for a faulty product. Fine. But when you finally return the product, they will try to put through an exchange.
Not worth the money saved. Don't give businesses like this your time.