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chloed87

Chloe D.

Contributor Level

Total Points
81

1 Review by Chloe

8/15/21

Ordered a replacement pair of Smith sunglasses for a pair that I had scratch Ed from an other retailer. Product that came was of inferior quality and the lenses started to peel within one week. Mind you I had the same pair purchased from Backcountry.com for two years with no issues from normal wear.

Return process has been a nightmare, multiple people email you leaving you in a run around. Long story short they won't give you a shipping label for a faulty product. Fine. But when you finally return the product, they will try to put through an exchange.

Not worth the money saved. Don't give businesses like this your time.

Tip for consumers:
Not worth your time. Stay away. The time it has taken to get my money back is not worth what I would have saved.

Products used:
Sun glasses

Service
Value
Shipping
Returns
Quality

Chloe Has Earned 1 Vote

Chloe D.'s review of SmartBuyGlasses earned a Very Helpful vote

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