Charmaine N.

Windsor Store Online gets zero stars for their misleading information. They send you an email DAILY and tell you you will receive your item by that very evening when the item is on the opposite coast. They also use FEDEX which is easily the world's worst way to send a package! I do not recommend this online store. Get it at a physical store or don't shop with them at all!

Only one out of their mind would purchase anything from this company APMEX. Their Supervisor John Nguyen is extremely rude, his associates have zero customer service skills, hang up on you and make you wait longer and longer when they recognize your number. I have reported them to the FTC. I also have not received the silver that I purchased from them. John, with the chip on his shoulder, will not let you speak, will keep demeaning you by speaking over your voice. Complaints have zero tolerance from this company, they won't hear them. Bought a kilo of silver and it is nowhere in sight, no tracking, nothing. I told them I would prefer they request a call back on the package and they resend it via UPS OR refund me but this rude person said No. Is this the customer service we have in the USA? Is this acceptable to most people? I recommend purchasing from the US Gold Bureau or any other mint than from this third class seller. ZERO Stars.