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charlez w.

Contributor Level

Total Points
81

1 Review by charlez

  • Newegg

8/30/21

My order (invoice #*******; 08/12/2021@12:45:11) from Newegg was shipped via FedEx. Shipment, according to Newegg and FedEx tracking, has either been damaged or misplaced.
Now, some six days post promised delivery, I am unable to reach Newegg other than a reoccurring canned response through their site robot.
Newegg's indifference to customer service/satisfaction has thus prompted my response herein and shall prevent future purchases on my part from Newegg.

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Newegg S. – Newegg Rep

Hello Charlez, We are truly sorry to hear about your dissatisfaction with Newegg and the status of your package. If you would like to leave direct feedback send us an email to community@newegg.com, in that email please include your order number.
Thank you,
Frank [Newegg Support]

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