They took the $39.95 from my account the months I forgot to skip s payment or that my hold expired but somehow when they returned these funds after I called them they credited me the current month and not the oldest month on the account so now they owe me $79.90 and can't refund all of it because one of the charges was a year old... since customer service refunded the wrong payment now they say it's not refundable because it's a year old. Only store credit for the cheap lingerie that is over priced on the website so don't believe the scam if we'll take the funds from your account but you can always get it back because that's nothing but a lie. Don't fall for it!
Hello,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. We would be happy to investigate this case rigorously and provide further assistance related to the charges. Could you please help us out with an order number related to your account?
We would greatly appreciate it.
Kind regards,
Adore Me