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2 Reviews by C

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DSW

DSW

4/28/19

So I've order from dsw.com several times, very happy with the products and service except for the fact that last time I ordered from them my order was shipped to the wrong address (previous address) even when I changed it so many times, when I called customer service (they mention this is something the app does automatically because it was set as my primary address) they helped me updating my address even tho I could not get my shoes and a free promo, they reimbursed the money. Love their customer service but hate the app!

Chic Me

Chic Me

12/1/18

I ordered a dress which I got almost a month later, wrong color, I tried to contact customer service and is just a nightmare they tried to blame it on me and because of that I had to pay for shipping m, not just that but they suggested to re-sale it to friends so I didn't have to pay for shipping and just buy another one from them! I mean really??!!! Please DO NOT BUY FROM THEM!!!

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