I just want to advice all the viewers in site the type of company everbuying is, incredible the miscomunication they have, as well no one seems to care whether you are or not satisfy with there products, they offer a suppose insurance which is all part of the same ripoff, they advertise a phone will be sent right away if anything happen, call there cs line after much requested a supervisor which assure me a manager will contact me via email, 2 weeks have pass and nothing, please be very carefull when buying from these company, have taken device to a repair shop which no one repair these type of phone, since a close the dispute with paypal due to the promise provided by them, paypal suggested to open the investigation with my financial instution which i did, just letting the viewers know they can receive these help through their credit or debit card instutution.
Dear Cesar S.,
Thank you for notifying us of your complaint. We stand behind every item we sell so the customer can contact us for the exchanged or get refund. You just need provide us the tracking number or the returned information after you return the item, then we can arrange to resend a new one to your or offer the refund to you. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com