I have hesitated to place this order (my third from eShakti) because my second order was not at all as I expected, and a month after getting confirmation of the remake request, I have not received the remade item or had any updates from eShakti. However, I am conscious that a lot of people are currently trying to reduce reliance on fast fashion, meaning that services like eShakti are experiencing high demand.
In terms of shopping experience, everything before checkout is very intuitive, so no complaints there - and my first order was perfect first time. I hope that issues with delivery time and communication can be resolved soon.