I ordered pears from Harry and David in the past, and they came very well packed and very tasty. However, I saw that they had a sale going on in the beginning of February. I thought I would go for it. Well, that was a big mistake as the pears came all black. The rest of the stuff was pretty stale. I think if it's after Christmas and they're having a big sale, don't go for it. It's most likely going to be bad. They did offer a 50% refund, however I feel it should have been 100%