We especially bought the dresses in a normal size so that we would be able to send them back if we didn t like the quality. That is we didn t get them made to measure. The quality was nice but the size was way out so we tried to send them back but were not allowed to. Eventually after lots of emailing back and forth we were able to get a voucher for 30% off our next purchase. This meant getting the first dresses altered for more than the dresses had cost!
The dress we bought at the reduced rate was bought made to measure and was a bit tight but the quality was very nice.
Dear customer,
So sorry for your inconvenience and we'll do our best to help you.
But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible?
Thanks for your cooperation.
Nice day!
Best regards,
Tidebuy team