catherine w.

THIS IS A FAKE WEBSITE STAY AWAY.

My husband bought me some cardi boots from them for christmas believing that they were the official website.

When the goods did finally arrive i could see that they were fake. The stitching is shoddy and also sizing is all wrong. They do however provide all the official (looking) paperwork etc, and if not looking closely i can see people may be fooled into believing that they are real.
I contacted them about returning them for 2 reasons 1, they did not fit and 2, even if they had i could see that they were fake.
They stated they would accept return however would deduct a 15% re-stocking fee as well as £25 (apparently their original shipping costs, although my husband only paid £8) these costs even before i pay return postage to China!
I have questioned their integrity and they have continually lied and evaded questions. UGG Australia have confirmed to me that this company are selling counterfeit goods and that they are currently being investigated. UGG have also told me that any company with UGG in their domain name (the bit after www.) other than the official site (uggaustralia.com) is most certainly a counterfeit company.
I STRESS AGAIN PLEASE STEER WELL CLEAR OF THIS COMPANY.