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I had to use Live Chat and TYLER was SO Helpful! He was the best for help. Just disappointed with the product being so BLUE around the bottom. That didn't show up in the photos.
I have bought from you before.
Re-decoring bathroom
I have bought from you before.
Ee-decoring bathroom
I cancelled my subscription 3 years ago and they CONTINUED to charge my credit card. I have had to cancel THREE (3) credit cards as they seem to get the new card number and charges start in again. I can't tell you how many HOURS spending on the phone and I have to cancel ANOTHER credit card today with the "promise" they won't charge my new one. SOOO upset with this company and their service I can't even express.
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Empty.
Awful checkout. Credit card number not accepted - needs spaces between numbers, but does not tell...
Good afternoon, Cathalee! Thank you for taking the time to provide feedback on your recent experience. We're sorry to hear that the items you received weren't quite what you expected based on the photos provided on our site viewed. If you'd like further assistance with this (looking for replacement items, etc.) don't hesitate to reach out to us. You may send us a private message here or reach out to us using the following link: https://www.1800lighting.com/customer-inquiry-form.html. As always, please let us know if there's anything we can do to assist you!