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Caryn H.

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1 Review by Caryn

Rosegal

  • Rosegal

“Faulty product and SICKENING SMELL”
7/22/17

I bought some light-up sneakers. The light switch didn't work and once charged up they SMELLED ABSOLUTELY TOXIC and made me sick. I am still trying to air out my house and I am nauseated.

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rosegal r. – Rosegal Rep

Dear Caryn,

Thank you for your review.

All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.

We have sent you a ticket regarding your issue. Please kindly reply to us so that we can give you a suitable solution.

Best regards,

Rosegal Customer Service Team

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