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Carrie V.

Contributor Level

Total Points
93

1 Review by Carrie

  • ReShip

1/29/16

Please do not use this company. In a recent shipment, an expensive dress that I ordered arrived at my house that had clearly been tampered with at Reship. The vendor (mid level designer brand) always ships their clothing in sealed plastic packages on hangers and in tissue paper. This package shipped from Reship arrived in horrible condition. The dress was jammed into a plastic bag without tissue, the hanger or the original plastic bag. In addition the zipper on the dress was separated and therefore broken. Reship took no responsibility for this horrible situation and after a lot of run -around, basically told me "too bad"
In short, people tamper with your things and then the company does nothing about it.
Horrible experience, horrible customer service.

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Reship T. – ReShip Rep

Hello Carrie,

We apologize for the experience you had regarding the shipment of your items. As we value our customers and their experience with our services, we have contacted you privately in order to work with you in a resolution to this matter.

Carrie Has Earned 13 Votes

Carrie V.'s review of ReShip earned 13 Very Helpful votes

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