CarrieAnneClark C.

I am a visually impaired and my specific Fitbit model was bought to allow for as much screen room as available. My particular device refused to sync during the warranty period. So we decided to contact Fitbit support. What a waste of time this was! First I was offered to pay them more cash to upgrade and when that was declined their replacement solution is an older model device then mine is! Ridiculous customer service within this business. I will start to purchase Apple smart watch products hoping to receive a better quality item. Will never advocate for nor promote a Fitbit device for the duration of my life.