- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They are the worst trackers and I will never buy another one. Once again I have a tracker that is working but a black screen that shows nothing. You would think by now they would have resolved this problem and a lousy 45 day warranty! It's a joke!
Do not buy these hearing aids. The Bluetooth never works. It alternates from ear to ear cutting out and now the left ear doesn't work at all. That's my better ear and I've had to put the right one in the left ear just so I can hear people. I've wasted thousands of dollars on these and I spent dozens of days in the office trying to get it fixed until I was told I had to contact Hear USA to get it resolved and they only answered one of my emails then stopped all together because I wanted something different or my money back! Don't waste your money or your time just buy a different brand.
Tip for consumers:
I spent a year and a half trying to resolve this and even the tech who was helping me said there was something wrong but the company ignored all my efforts to contact them because I was fed up and wanted my money back, which was thousands.
Products used:
Horizon from Hear USA. I had a picture as proof of purchase but even though I made it 300 x 300 pixels it wouldn't upload.
Do you ever wonder when talking to someone in customer service just exactly why they are this field? I just got off the phone with a Spectrum representative who was so smug and condescending I just had to ask her if she liked her job because she certainly didn't sound like she did. If that is the field you want to be in then learn how to talk to people. You have a job because of your customers.
A V.'s review of spectrum.com earned 9 Very Helpful votes
A hasn’t received any thanks yous.
A doesn’t have any fans yet.
A isn’t following anybody yet.
Empty.
