Carolyn T.

Last spring, I ordered multiple seed packets. Planted some outside, some in seed trays indoors. NONE of the seeds, not one, germinated. Chalked it up to... disappoint ing, moved on. Then in mid-August, I ordered 10 plants (2 sets of 3,2 sets of 2 others). I waited... weeks passed. Called and customer service told me that zone 6 ships the week of Sept 11. Oh, no one told me that, but okay. Again, I waited... called customer service 2nd time Sep 18th, and was told there's a shipping delay due to hurricane season (NC to CT?), and that one of my sets of plants was on back order; should all be shipped Oct 2nd. I said ship what you have, send remainder in Oct. Customer service said they cannot do that, must ship together. Frustrated, I agreed to wait AGAIN. On Oct 2nd I called asking for the status of my order (by now nighttime temps are in the 40*s). I was told a DIFFERENT set of plants was now on back order. I told them to forget whatever was on backorder, asked for a supervisor-- now I want my order expedited. I was told they would accommodate me. Ha! On 10/13 (2 full mos after I placed my order) I received my plants (some tiny, half dead), minus the 2 on backorder, SENT GROUND Ship after all. (AND it came with a note on the bill saying if anything was missing or on backorder, they will ship it FREE!) Are they kidding me?!
I will NEVER, EVER do business with Park Seed Co. Again.