carol T.

Why can't all delivery company's text you as to delivery times, this is so convenient. Very impressed with this company

After placing my order, of 100 capsules to get free delivery. I awaited delivery, when it didn't arrive I contacted customer service, they didn't seem that bothered telling me it would probably be the next day, after several emails I cancelled the order. No apologise. I then ordered my coffee from l"or website fantastic service. Nespresso have poor customer service, and need to inform customers if delivery has been delayed. Would not recommend.