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Carol S.

Contributor Level

Total Points
165

2 Reviews by Carol

  • Carvana

2/28/23

Fell in love with a car online. Had my trade-in. With the 150 point inspection seems okay, right? The day I drove the Carvana car received low air pressure error. Filled the two and drove but error message wouldn't come off. Went to Carvana's referred garage. They lifted it to check for leaks. Found the whole half of the frame rusted out, plugged tire and sensor messed up. Their garage said to send it back. Within 7 day return, so returned it. Got my trade-in back. The inspection station in N.J. Threw away my wheel lock key. It was left in the glove compartment when I had them pick it up, and was in a bag labeled wheel lock key. Customer service said they'd reimburse me when I paid to replace the wheel locks. Replaced and receipts sent. Reimbursement was sent to somewhere in Delaware. I live in Connecticut. Was a nightmare. Terrible.

Tip for consumers:
Don't purchase vehicles from Carvana. They can't be trusted.

Service
Value
Shipping
Returns
Quality
  • Pluto TV

1/4/23

Since Jan. 1st 2023, I've never seen so many ads. It's crazy. There's even more ads than cable tv, and that's a lot. Can't enjoy a movie with that many ads. I'll be watching elsewhere.

Carol Has Earned 5 Votes

Carol S.'s review of Carvana earned a Very Helpful vote

Carol S.'s review of Pluto TV earned 4 Very Helpful votes

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