Carol P.

Very funny site! Yes... dont read this at work or in front of children!

I purchased a cinderella carriage stand up for my daughter's party and when it arrive the box was so horribly mangled that I didnt know if the products would be ok inside. The carriage was damaged in the area where the box had been damaged and I had to call shindigz and find out how to get a replacememnt. They told me that I needed to contact the shipping company for a credit to get my replacement. Why do I have to contact them and why can they send me a new set. This was a major set back for me and I really needed to find out if I was even going to get a new product and my daughter was very unhappy and it ruined her birthday as they shipped the item last minute to begin with. Be careful when you buy from them, I know they are large company but they should have helped and stood behind the products!

I ordered personalized pads 2 weeks ago, I havent seen a proof, they won't answer the phone when I call or respond to an email. I feel im being ignored and all I want is my proof for the pads I ordered. I reported them to the BBB and I hope I hear something from them soon. They just need to answer the phone so I can get some answers about my order for the pads!

I ordered from this site and they were a day late getting my proof but the items were really very good quality and worth the wait for them. They were always very good and I've ordered from them several times over the years for different events. I recently ordered about 2 weeks ago and I already have them in hand. Maybe something happened to the owner and his wife because they were always very good and im surprised that this is happening to you guys! I hope everything works out for you guys because they are a really great company with great items!