I've had 3 experiences with gokeyless all of them negative. I ordered a $300+ lock which I never received. I was instructed by a member of their sales staff to purchase another expensive lock after giving them all stats for the application. The lock they sold to me was not designed for use with residential driveway gates but gokeyless refused to provide a return shipping label. Most recently I purchased 3 locks which my contractor (who's been building houses for 20 years) can't figure out how to install. We called gokeyless who told us yeah the instructions are wrong and we know that but you have to call the manufacturer to get help. Problem is the manufacturer never answer the phone or returns messages left. Three strikes and you're out gokeyless.