I placed an order on Feb. 21 with the promise that it would be delivered by March 1st. This would work because I needed it for a celebration on 2/30. On Feb 27th I contacted them via email because I never received a shipping confirmation. After numerous attempts they told me that it would not ship out until 3/3 because they ship out every Friday. I asked why it was not shipped out last Friday and they said I could pay $10 more for expedite shipping. Soon after my order was cancelled and my refund was sent back to paypal without any explanation. I could never get them on the phone and I have sent a number of emails asking why the order was cancelled but no one responded. Check out their reviews on Grubhub as well.