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My son spent MONTHS researching drones. We were sent a DEFECTIVE product and then given a run around. At first, no one answered my emails. Then, we were told to send a video of defect, along with picture of packaging for a refund, which we promptly did. No refund given. Next, we were told to send item back at cheapest possible shipping option. This has not at all been a positive or productive outcome. A refund was warranted and I have contacted Better Business Bureau. BUYER BEWARE.
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My son spent MONTHS researching drones. We were sent a DEFECTIVE product and then given a run around. At first, no one answered my emails. Then, we were told to send a video of defect, along with picture of packaging for a refund, which we promptly did. No refund given. Next, we were told to send item back at cheapest possible shipping option. This has not at all been a positive or productive outcome. A refund was warranted and I have contacted Better Business Bureau. BUYER BEWARE.
BUYER BEWARE> UNDER CURRENT INVESTIGATION, PROVEN FRAUD.
Camille B.'s review of ZAFUL earned 3 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Camille,
We're very sorry for your concerns and the issues you have raised.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
If you have any problem, could you please send us a message? We will do our best to assist you.
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Best regards,
Zaful.com Customer Service