Caitlin H.

While the food at Blue Apron is decent at best, I have had nothing short of a terrible time with the company. Their goal is to steal money from you however they can. In several of my orders there were ingredients missing, and to fix this they offered 5 dollar credit to the account. However, when you're missing half the meal this does not really add up to much when you are paying $60 dollars for the whole box. When trying to cancel the order, they put you through the ringer. Their terms say you cannot cancel the upcoming order (which they automatically process) if the package has already been processed or shipped. When I went to cancel, my upcoming shipment said "processing" which is not specified in their terms, so I thought I was in the clear. WRONG. Apparently, in the world Blue Apron lives in, processing means that it has already been processed. I have had several email chains and phone calls and no one will fix this. They are stealing money. End of story. I would not recommend Blue Apron to anyone.