Their website states same day shipping, false information. Website order information hasn't updated from showing its being processed. Finally contacted them by chat, rep stated item had shipped. When i asked why i wasn't sent an email to confirm she stated they did. I never received an email. I expressed my disappointment then rep became rude. Bye bye Cpap.com!
Hi Bruce,
We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number.
We hope to hear from you soon!