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My glasses took four full days to get out of Hong Kong. They're still not here weeks after I ordered. Can't comment on the quality of the product, only that the company's choice for shipping is probably not much better than mule. Customer service very snarky and keen on educating me. I don't want to be educated to your inferior business model. Going back to reliable Giarre—now that's an eyeglass company to admire.
Bruce L.'s review of SmartBuyGlasses earned 3 Very Helpful votes
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They invited me to review, didn't like what I wrote, and had my review removed from Trustpilot -...
Had entered presription, but was not copied well into the order. Now stuck with with useless...
Dear Bruce,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At SmartBuyGlasses, we strive to provide the best experience we can for our customers.
We take our customers’ feedback very seriously and I am glad to see that this issue was already resolved.
We would love to make things right if you could give us another chance on a new order.
I hope to welcome you again in the future.
Sincerely,
Allison