I have a booking I progress in Chicago with these guys. Two months in and I'm not sure if its a scam or not. The price came from trivago but I've found out that doesn't count for much. Its funny that another leading rating service has them as really good. But there is an odd rating distribution - many very high but a sizable minority as rock bottom. So - what to think. Just a statistical anomaly. Or some real reviews drowned out with fakes. No way to be sure I guess. But - if I were you- I would book with one of the major sites. Happy travels.
Hi Bruce,
I'm really sorry that you feel this way. We are doing our best to provide our customers the cheapest deals and the greatest service. All ratings are based on our customers feedbacks, we have many positive reviews about our company. Also we tried to resolve any issue as soon as possible and we would never want to leave our customers disappointed. If you need anything or have more doubts, please contact us on OnlineAnswers@hoteling.com and we will be more than happy to assist you.
Kind regards,
Martyna
The Hoteling Team