R S.

I was a customer since Photobucket first started online and I had no issues with my account for many years. One day I went to log into my account and got a message that they no longer offered free accounts and if I wanted my photos I had to purchase a plan for $5. This is ridiculous! I was a customer for many years and this is how they treat you for being a loyal long time customer? I paid the $5 just so I could access my photos and get them removed from their website and then I got another message saying I was over my allowed storage limit and I would have to pay more money to upgrade to a higher plan if I wanted to see my photos. Are you kidding me? I reluctantly paid to upgrade my account. When I was finally allowed to log into my account a lot of my photos were missing! I contacted Photobucket about this issue and they were no help at all. They said that all of my photos were in my account and they do not delete photos from customer's accounts unless they're asked to do so upon deletion of the account. Where did my photos go then?! Who knows. I never got my photos back. So they took my photos hostage and made me pay twice and still didn't let me have access to all of MY photos. This is not a good way to treat your customers! I would stay away from Photobucket for storing photos because they may decide to take them hostage or your photos may disappear and you'll never see them again.

I recently reserved a room for 3 nights using my bank card on booking.com thinking it was going to save me money. I was wrong! My vehicle broke down 3.5 hours away from where I had made my reservations so I called them to cancel my reservations. I was told that they had to call the motel to inform them of my situation and they would get back to me and let me know if they would agree to cancel my reservation or not. The next day I still had not heard from them and as I was going to call them to find out what's going on I received a text message from Walmart saying there had been suspicious activity in my walmart account. I went to my walmart account and found out there was purchases made by someone in Southern California in a town I've never heard of. Walmart stopped the transaction from going through thankfully but I had to cancel my bank card and change all of my passwords for security purposes. It was my youngest daughter's 13th birthday and it was the most horrible experience we've ever had. I've learned a valuable lesson from this though, Never make reservations on booking.com or priceline.com or any other website like those because they can't be trusted to keep your information safe from thieves.