I WILL NEVER PURCHASE ANOTHER SHOE FROM THEIR WEBSITE EVER AGAIN! I'm taking it upon myself to write bad views everywhere I can, because this place deserves to be dogged. I ordered shoes on August 2 and as of now I have still yet to receive them and it is August 12. I paid for 3-5 days shipping and I deserve free shipping. I'm so frustrated I'm willing to sue. Not only did they not communicate what was going on with my purchase, but apparently they just took my money and didn't put my shoes in process. I've got in a live chat 3 times seeking assistance and every time they feed me excuses! They never email back like they say and never follow through on what they say. This company is trash! I've never had a problem purchasing in store but after this experience I won't purchase anything from them, because they don't deserve my services. I want to cancel my order, but guess what? THEY TOLD ME I COULDN'T. I'm almost close to believing I was scammed. Don't waste your time online.